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988: Updated: Suicide Prevention Lifeline

988: More than a Number

988 is the new, three-digit number for the National Suicide Prevention Lifeline (NSPL). 988 is now available nation-wide and is a free service for all.

988 is more than just an easy-to-remember number. It is a direct connection to caring support for anyone in mental health distress. This may include:

  • thoughts of suicide
  • substance use crisis
  • emotional distress

The New York State Office of Mental Health is excited to share the newest educational resource about 988 in New York!
The 988 Palm Cards explain what happens when 988 is contacted by call, chat, or text and includes a helpful flow chart that is easy to understand. The 988 Palm Cards also include a QR code to learn more information about 988.
The 988 Palm Cards can be viewed, downloaded, and printed by visiting New York’s 988 web pageThe PDF version of each palm card is available on the OMH 988 web page in English, Spanish, Simplified Chinese, Traditional Chinese, Haitian Creole, Arabic, Korean, Bengali and Russian. This resource can also be requested in any language that is not already available on the OMH 988 webpage by filling out the 988 Resource Translation Request Form.  


You can contact 988 by chat, text, or phone.

Call or text 988 to be connected with a trained crisis counselor. When you call, you can access support in Spanish by pressing 2. Interpretation services are available in over 150 languages.

To access 988 via chat, visit

 For more information please visit:

Please be sure to visit the web page regularly as it will be updated with more resources as they become available.
Thank you for your continued support of 988 in New York State!

Superintendent: Jeffrey Pirozzolo
Phone: 315.255.8800
Address: 78 Thornton Avenue | Auburn, NY 13021
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